United Airlines is tightening its check-in rules for domestic flights starting June 3, requiring passengers to complete the process 45 minutes before departure or risk being denied boarding.
At a Glance
- United’s new policy increases domestic check-in deadline from 30 to 45 minutes before departure
- The change aims to improve efficiency as summer travel surges beyond pre-pandemic levels
- Memorial Day weekend expected to see 3.61 million air passengers, a 2% increase from last year
- International travelers will continue to have a 60-minute check-in requirement
- Policy follows recent operational challenges and safety incidents at United
New Check-In Policy Details
Starting June 3, United Airlines will implement a stricter check-in policy for all domestic flights, requiring passengers to complete the check-in process no later than 45 minutes before scheduled departure. This represents a 15-minute increase from the current 30-minute requirement. The airline states this change will align with their checked baggage deadline and bring their policy in line with industry standards. Passengers who fail to meet this deadline may be denied boarding, with United providing no additional information about rebooking assistance for those who miss the cutoff.
The 45-minute requirement already applies to domestic travelers checking bags, but this update extends the rule to all domestic passengers regardless of baggage. International travelers will continue to operate under the existing 60-minute check-in deadline. This standardization aims to streamline the boarding process, especially as the airline prepares for what’s expected to be an exceptionally busy summer travel season.
Summer Travel Surge
United’s policy adjustment comes as the airline industry braces for record-breaking summer travel numbers. Over Memorial Day weekend alone, 3.61 million passengers are expected to fly, marking a 2% increase from last year’s figures. Industry experts anticipate airlines will surpass pre-pandemic travel levels by approximately 12% this Memorial Day, though the all-time record of 3.64 million flyers set in 2005 remains unbroken. Popular destinations driving this surge include major hubs like Chicago, New York, Orlando, Denver, and Seattle.
For budget-conscious travelers, the American Automobile Association (AAA) recommends flying midweek for more economical fares. Tuesdays and Wednesdays typically offer better pricing compared to weekend flights. With the expected passenger volume increases, United and other airlines are implementing various operational changes to accommodate the influx while maintaining service standards.
Operational Challenges and Safety Concerns
The policy change follows a period of increased scrutiny for United Airlines regarding its operational capabilities and safety protocols. Newark Liberty International Airport, one of United’s major hubs, has implemented caps on flights per hour specifically to reduce delays. This comes amid broader concerns about the airline’s on-time departure rates and overall operational efficiency. The airline has faced particular challenges at high-volume airports during peak travel periods.
United has also encountered several safety incidents that have drawn public attention. Recently, two United aircraft clipped wings while on the ground at a California airport, though fortunately no injuries were reported in that incident. More seriously, the airline faces litigation from a passenger seeking up to $1 million in damages, who claims a ceiling panel detached during flight and caused injury. When asked for comment regarding these incidents and the new check-in policy, United Airlines representatives did not respond to media inquiries.
